Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that needs fixing, want to ask a question, or simply wish to share your thoughts, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply in a helpful and timely way.
How to Reach Us
The simplest way to contact us is by email. Please write to info@pelttrader.co.uk and a member of our small team will get back to you. We aim to respond within two to three working days, although replies may take a little longer during busy periods or public holidays.
What You Can Write to Us About
We welcome messages on a wide range of subjects, including:
- Corrections – if you believe a detail on our pages is out of date or inaccurate, let us know which page and what needs changing.
- General questions – if something is unclear, we are happy to explain it in plain terms.
- Feedback – ideas for new topics, comments on how easy our pages are to read, or anything you think could be improved.
- Partnership or media enquiries – please include your name, the organisation you represent and a short summary of your request.
- Technical problems – broken links, pages that will not load, or display issues on your device.
Helping Us Help You
To make sure we can answer properly the first time, it helps if you include a clear subject line, the web address of any page you are referring to, and as much relevant detail as you feel comfortable sharing. Screenshots are welcome where they make a problem easier to understand.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for this kind of information.
A Few Things to Keep in Mind
We provide general information only and are not able to give personal financial or legal advice. We also cannot step in to resolve disputes you may have with third parties, although we will gladly point you towards the right place to seek help where we can.
Use of this website is covered by our Terms of Use, which set out what you can expect from us and what we ask of visitors. When you email us, we only use your details to respond to your message. You can read more about how we store and protect that information in our Privacy Policy.
Thank You
Your comments genuinely shape how we improve this site. We appreciate you taking the time to write, and we look forward to hearing from you.